Delivery & Returns


To France and abroad / Monday to Friday.

  1. Order before 3:00 pm: Same-day dispatch*.
  2. Order after 3:00 pm: Next-day shipment*.
  3. Orders after 3:00 pm on Fridays & weekends: Ships the following Monday*.
  4. Order on a public holiday (France): Shipment on the 1st following working day.

* In the case of promotional operations such as the End of Winter Sales, these times may be extended due to the large number of orders.
Rest assured that our teams will do their utmost to dispatch your order as quickly as possible!

Delivery times and shipping costs

Colissimo Relais delivery is currently free for all purchases in France.

Chronopost Relais delivery is offered in Belgium, Luxembourg and the Netherlands.

For Corsica and Germany, Colissimo Relais and Chronopost Relais deliveries are free for orders over €120. For orders under €120, Chronopost Relais deliveries are free.

For countries not listed, please contact our sales department on +33 (0)3 87 93 80 43 or by form here.

For non-European countries, additional taxes may be applied at customs and remain at your charge. More information in our General Sales Conditions.


Your payments are secure thanks to the SP PLUS module from CAISSE D'EPARGNE.
The following payment methods are available:

  1. VISA

Customer service

Monday to Thursday / 08:30 - 18:00 * Friday / 08:30 - 17:00
Got a question? Need advice? Need advice? Just give us a call!
You'll come straight to our head office, where you'll be put in touch with one of our sales assistants, who will do her best to answer your questions.
Good humor is a must! :)


A size problem? A defect? Want to return your items?
Simply log on to your customer area at and follow the returns procedure: click on the "returns" button in your order overview.

Go to our FAQ by clicking just below:

Returns from mainland France, Germany and Benelux.

Returns from DROM/COM and all foreign countries.

Whatever the reason for your return, we will automatically credit the credit card or Paypal account you used to make the purchase, after examining your return.
For France, Germany and the Benelux countries, all you need to do is log in to your customer account; for other countries, simply place your order again!

Please note that you have 14 days from the date of receipt to return your products.

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10% discount on your 1st order*
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